Warranty Coverage
Our vinyl fencing products are backed by a Transferable Limited Lifetime Warranty through Mountain West Vinyl Products (MWVP), our manufacturing partner.
Register Your Fence
Quick. Easy. Essential. Register online within 30 days of purchase to activate your warranty coverage through Mountain West Vinyl Products.
Register Now → https://mountainwestvinyl.com/resources/warranty.html
What Is Covered
MWVP warrants that products will not peel, rot, blister, rust, flake, corrode, be consumed by insects, or suffer from abnormal discoloration or abnormal weathering when properly installed and used under normal conditions.
- Residential Use: Transferable Limited Lifetime Warranty
- Non-Residential & Commercial: Limited to 30 years from purchase date
What Is Not Covered
- Acts of God (fire, flood, hail, lightning, hurricanes)
- Improper installation or hardware failure
- Misuse, neglect, vandalism, or alteration
- Heat exposure from grills, open flames, or reflective surfaces
- Environmental factors — mold, mildew, hard water stains, fertilizer
- Normal weathering — fading, chalking, discoloration within tolerances
- Mixing MWVP products with other manufacturers’ vinyl products
Vinyl Fence Care & Maintenance
Regular Cleaning — Use a garden hose to rinse off dirt and dust. For tougher spots, use mild soap and water with a soft cloth or brush. Avoid harsh chemicals or abrasive cleaners.
Mold & Mildew Removal — Mix 1 part white vinegar to 3 parts water, or use a mild household cleaner to remove stains. Rinse thoroughly after cleaning.
Protecting Your Fence — Avoid sharp tools or heavy objects near the fence. Keep landscaping trimmed to prevent staining and wear over time.
Seasonal Inspections — Check periodically for any loose posts or panels, especially after storms. Tighten or secure any sections as needed.
Transferability & Filing a Claim
Transferability: This warranty may be transferred once to a subsequent homeowner, provided the transfer request is submitted in writing within 30 days of real property title transfer. A $175 transfer fee applies. Upon transfer, the remaining warranty converts to a 30-year limited warranty. Non-residential installations are not eligible for transfer.
How to File a Claim: Submit a written claim to MWVP within 30 days of discovering the defect. Include proof of purchase, photographs, and/or physical samples of the defective product. Contact MWVP at (435) 274-4007 or warranty@mwvp.com
Register Your Warranty with MWVP → https://mountainwestvinyl.com/resources/warranty.html